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Liz's Crafts - Customer Feedback

Here is a journal of comments submmited by our customers.


Customer Feedback

Hello there,

Yes, my replacement card arrived safe and well.

I would like to say that the young lady I spoke to on the phone, (Rachel, I think), could not have been more helpful  - and pleasant, and is a real credit to your staff.

I had made a blunder  - initially ordering the wrong size card blanks -  and this young lady did everything she could to help me get sorted out as quickly as possible.

Thank you very much indeed.

Kind regards,

Monica Coll.

posted by Glyn Davies on Tuesday, January 25, 2011 Permalink »

Customer Feedback

Hi,
My order has arrived safely and in perfect order as usual, Thank you. It is great to be able to buy the things I want for making cards without any worries, even if you are on the other side of the world. I live in a small city in the north of New Zealand and there a very few craft shops here, and none that sell card making products, so it is really wonderful to be able to buy them from you.
thank you once again
Margaret Beer

posted by Glyn Davies on Tuesday, January 25, 2011 Permalink »

Customer Feedback

Thank you for your amazing and efficient service.
I have never been given the exact time for delivery - superb!
I will definately get supplies from Liz's crafts again and recommend you to others.
Well done and Thank you

posted by Glyn Davies on Tuesday, January 25, 2011 Permalink »

Customer Feedback

Hello,

Thank you for your courtesy email, I thought I'd send you my glowing review of your site so you could add it to your customer feedback if you wish to!

I found your site through a simple google search for a craft site to order my mum's Christmas present from. I don't really know all that much about crafts but knew my mum wanted some crafting brads for her card making and as yours was the first hit on google I though I may as well have a look and if it wasn't what I was after there were other places to go to. Those other places weren't even considered after having just the briefest look around your site! Wow! So much choice and it was all cheaper than I was expecting! I really liked the bit under the basket to let you know how much the packaged weighed so I didn't go over. I ordered my mum loads of brads and some peel off stickers too (ready for Easter cards!) and some very nice looking vellum papers. I also ordered her a £10 gift card because there was so much that I knew she'd like but I just didn't know where to start for her! I'm sure my mum will end up spending over £10 anyway! My order arrived very quickly and I was really pleased with how everything looked (the paper was so much prettier than I expected!) My mum won't get to unwrap it for another few days yet but I'm sure she's going to love it!

Thank you for your superb range of crafts and your wonderful and friendly service! Will definitely do business with you again!

Thanks again!

Robyn

posted by Glyn Davies on Wednesday, December 22, 2010 Permalink »

Customer Feedback

Dear Liz's Crafts!

Thank you for your message. I was so happy with my order - fast and efficient. I have had greetings cards printed for the first time to sell at an exhibition of my work, so the card bags were perfect - fingers crossed they will sell well and I will definitely come back to you for another order! I had in fact, fully intended to write a quick thank you to you for your great service but have been rather overtaken by getting ready for the show!

Kind regards,
Jo

posted by Glyn Davies on Monday, November 29, 2010 Permalink »

Customer Feedback

To whom it may concern, regarding ORD201010153.
 
I would just like to say that my order arrived perfectly and on time and everything was okay.
 
Once again a job well done and good quality products at good prices. I will be back for more when I need them.
 
Keep up the good work.
 
Regards,
 
Paul

posted by Glyn Davies on Monday, October 25, 2010 Permalink »

Customer Feedback

Hi

I've been meaning to get in touch with you about the order but I've been
rather busy so I'm glad of the reminder. I was very pleased with the whole
ordering process. The prices were good. I was glad to see that you didn't
expect me to put personal details on a non-secure page, as some websites do.
The order was despatched promptly and arrived very quickly. It was very well
packed and the quality of the products was excellent. The customer service
from start to finish was second to none! All in all I am a very satisfied
customer and I'm sure I will be ordering again soon. I would recommend your
website to other crafty friends without hesitation!

Kindest regards

Eileen

posted by Glyn Davies on Thursday, October 21, 2010 Permalink »

Customer Feedback

HI
Just to let you know that my order arrived fine. Was away this week just been to sorting office to collect it and as usual your items came well packaged and never failed to delight. Your site is marvellous
Thank you
Laura

posted by Glyn Davies on Saturday, October 16, 2010 Permalink »

Customer Feedback

Thank you very much my order arrived safe and sound and very promptly a very good service thank you
M. Martin

posted by Glyn Davies on Thursday, October 14, 2010 Permalink »

Customer Feedback

A big thank you for an excellent service.  Order arrived the following day and I was extremely happy with my purchase and will definitely be visiting you again, hopefully in the not too distant future.

Kindest regards,

Eileen van der Wilk
Titfer Designs

posted by Glyn Davies on Monday, October 11, 2010 Permalink »

Customer Feedback

Just to say thank you so much for my recent order it arrived on time and everything was great. I also want to say what an excellent service you provide the best Internet service i have used thanks again lorraine

posted by Glyn Davies on Sunday, October 10, 2010 Permalink »

Customer Feedback

Dear Liz's Craft

My order arrived safely the day after you had dispatched it.

Your service is briliant,i am so pleased i found you on the internet,you have unusual things for craft making that i have not seen before.My famiy are delighted with the reindeers for the Christmas cards.

Thankyou for your fantastic service
Regards Mrs J Dooy

posted by Glyn Davies on Saturday, October 09, 2010 Permalink »

Customer Feedback

Hi Glyn
Once again, a fabulous service form you at Liz's Crafts....perfectly packaged and delivered, always in tip top condition....perfection. 5* all the time.
Pat Rothwell

posted by Glyn Davies on Thursday, September 30, 2010 Permalink »

Customer Feedback

Dear Liz:
Cannot tell you how thrilled I am with the merchandise I received from you. You can be sure that I will be ordering again from you.
Thank You,
Jean Tassin

posted by Glyn Davies on Tuesday, September 28, 2010 Permalink »

Customer Feedback

Thank you very much the service I receive is exceptional I am very satisfied
with your serviceand will continue to order from you  thank you Betty Shaw

posted by Glyn Davies on Tuesday, September 21, 2010 Permalink »

Customer Feedback

Thank you for my order, which arrived safely and much quicker than I thought. It is always a little worrying when you use unknown internet sites, but you were the only one that I could find with the correct sized envelopes at the price that I could afford to pay. So thank you very much for your caring customer service.

posted by Glyn Davies on Tuesday, September 14, 2010 Permalink »

Customer Feedback

My sincere apologies for not advising you that my order arrived safe and sound, as usual, I am delighted with the items and will certainly come back to you in the future.  The speed at which you executed my order was second to none and I will certainly recomend you to my crafting friends.   Thanks again.  Marjorie

posted by Glyn Davies on Monday, September 13, 2010 Permalink »

Customer Feedback

Hi, Everything was spot on again. I wish everyone was as efficient as Liz's
crafts.
Regards to all
Doreen

posted by Glyn Davies on Sunday, September 12, 2010 Permalink »

Customer Feedback

Hi there.
Just to let you know order arrived today and I am really pleased.
Thank you for your help and speedy service.
I have recommended you to a couple of friends too.
Thanks again.
Jackie Dolling

posted by Glyn Davies on Friday, September 10, 2010 Permalink »

Customer Feedback

Hi,

Yes my parcel arrived the next day, in good order and is exactly what I
need.

I'd like to compliment your company on the efficient and speedy way you
dealt with my order. I will certainly recommend Liz's Crafts to my
friends/colleagues if the need arises.

Thank you,
Jane

posted by Glyn Davies on Thursday, August 26, 2010 Permalink »

Customer Feedback

Hi.....I just wanted to say how impressed I am with the service I have received from you.  I placed my first order on Monday.....my order is already here!!  Your customer service is second to none, you have kept me informed by email every step of the until delivery.  I even knew to the hour when my delivery would arrive and yes it was in the time stated.  Emails were sent to me throughout and when my delivery arrived I received an email to state this, which is brilliant if you were out and someone was waiting for the delivery and you accessed your email you would be aware that your goods were signed for.  The quality of your cards & envelopes I have received are first class and have been packed very well.  Also love it that even though I ordered large quanties they are in smaller packs which is ideal for moving around/access to them as I work from home and don't wan't 100's of cards & envelopes laying around.

Thank you so much and am very pleased I purchased from you...will be recommending you to my colleagues.

Helena Chelley - Crafted Inspirations

posted by Glyn Davies on Wednesday, August 11, 2010 Permalink »

Customer Feedback

I wish to compliment you on the speedy delivery of my order.  It was received in good condition and I am extremely pleased with the items and really look forward to working with them.  I will keep looking at your site.  When you have any special offers I should be pleased if you would advise me accordingly. 

Many thanks.  

Marjorie Walker

posted by Glyn Davies on Thursday, August 05, 2010 Permalink »

Customer Feedback

Hello,

I was delighted with my order - it arrived very quickly.  I think your site has a great selection at very reasonable prices and you provided very high quality customer service.  I have since recommended you to my friends and will definitely search your site again for future crafting supplies.

Best wishes,

Alice

posted by Glyn Davies on Friday, July 23, 2010 Permalink »

Customer Feedback

Dear Glyn,

Thanks for providing me with my order so promptly, and for keeping me up to date with it's delivery status. I am more than satisfied with the quality of the products I received, and with the service you have provided.

I would not hesitate in recommending you to others.

Thanks

Karen Potter

posted by Glyn Davies on Wednesday, July 07, 2010 Permalink »

Customer Feedback

Good morning,

The envelopes were received on time and everything was perfect.

Thanks very much - I will be sure to use you again in the future.

Kind regards,

Rosie Harden.

posted by Glyn Davies on Monday, June 07, 2010 Permalink »

Customer Feedback

Hello there

Thank you very much for your courtesy email. I arrived back today and the delivery arrived safely. I will place further orders for same once required. Very pleased.

Regards
Niamh

posted by Glyn Davies on Saturday, June 05, 2010 Permalink »

Customer Feedback

Thanks AGAIN for a very prompt delivery, excellent envelopes at an excellent cost!

This is the second order I placed with you and cant compliment your business enough.

Will use you again and recommend you to friends and family

Thanks very much

Zoe

posted by Glyn Davies on Friday, June 04, 2010 Permalink »

Customer Feedback

Thank you for your email. My order was delivered very quickly and yes, thank you, every thing was as I ordered. Will definately be
ordering within the near future.
Kind regards,
Iris Beddow

posted by Glyn Davies on Thursday, June 03, 2010 Permalink »

Customer Feedback

Thank you so much for asking! your service is EXCELLENT!, Everything arrived safely and I will most certainly be doing business with you again.

So refreshing in this age of generally non existent customer service.

Again, Many thanks.

Beth Huggins

posted by Glyn Davies on Tuesday, June 01, 2010 Permalink »

Customer Feedback

I received the order this morning and I just want to thank you for the excellent service. I am making wedding stationary for my son's wedding next month and the quality of your card etc is second to none.

Thank you again.

Jean Bickley

posted by Glyn Davies on Friday, May 07, 2010 Permalink »

Customer Feedback

Hello,

I just wanted to say thank you for the speedy delivery of my first order with you. I shall certainly use your site again.

Best wishes,
Andrea Jones

posted by Glyn Davies on Saturday, May 01, 2010 Permalink »

Customer Feedback

Hello,
Order received just before 4.15 pm yesterday.

What excellent service, I like the tracking system, keeps me informed of where the parcel is every step of the way, even after I'd signed for it !

This system is great as I know should I need anything in a hurry I can rely on your service, long may it continue.

Many Thanks,
Pegi Tiedtke

posted by Glyn Davies on Friday, April 30, 2010 Permalink »


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